Important Website Information

Disclaimer

The information provided by First Ink Supply is intended to help customers make informed decisions about printing products and services. Please read the following information carefully before using our website or purchasing products.

Last Updated: September 1, 2026

Important: Product information, compatibility information, technical content, prices and other information displayed on the First Ink Supply website are provided for general informational and commercial purposes. Customers should verify product specifications and suitability before purchasing or using any product.

1. General Information

First Ink Supply operates an online store offering printing-related products, including digital inks, compatible inks, printing media, plastisol inks and chemicals.

The content published on this website is intended to provide general information about our products, printing applications and related topics.

While we make reasonable efforts to keep website information useful and accurate, we do not guarantee that every piece of information is complete, current, error-free or suitable for every customer's particular application.

Before You Purchase

Always confirm the printer model, ink system, product specifications and intended application before placing an order.

2. Product Information

We make reasonable efforts to describe products accurately, including product names, sizes, colors, applications and other specifications.

However, product information may change because of manufacturer updates, supplier changes, packaging revisions or other circumstances.

Product descriptions should therefore be considered informational and should not replace the manufacturer's official documentation, technical data sheets, safety documentation or other applicable instructions.

Where a manufacturer provides specific usage, handling, storage or safety instructions, customers should follow those instructions.

3. Printer Compatibility

First Ink Supply offers compatible printing ink products for certain printer platforms and applications. The website currently includes products associated with printing systems such as Roland and Mimaki.

Compatibility information is provided to help customers identify products that may be suitable for particular equipment.

Customers are responsible for verifying compatibility before purchase or installation.

Printer models, firmware, ink configurations, cartridges, pouches, printheads and other components may differ between machines and configurations.

If you are uncertain whether a product is appropriate for your printer, please contact us before ordering.

4. Trademarks & Brand Names

Brand names, trademarks, product names and model names appearing on this website may belong to their respective owners.

References to third-party brands or printer manufacturers are intended to identify product compatibility, application or reference only, where applicable.

Unless specifically stated otherwise, First Ink Supply does not claim ownership of third-party trademarks.

References to a manufacturer, printer model or brand should not automatically be interpreted as an endorsement, sponsorship, authorization or affiliation with that manufacturer.

5. Product Images, Colors & Specifications

We make reasonable efforts to display product images and colors accurately.

However, the appearance of a product, package, ink color or printed result may vary depending on your monitor, device, lighting conditions, printer, substrate, color-management settings and other factors.

Product packaging may also change over time. Therefore, the product image shown on the website may not always exactly match the packaging received.

Screen Appearance

Colors displayed on screens may not exactly reproduce the physical color of ink or printed output.

Printed Results

Final print results can vary depending on printer settings, media, profiles, environment and application.

6. Pricing, Promotions & Availability

Prices, promotions, product availability, specifications and shipping information may change without prior notice.

We make reasonable efforts to display current information, but errors may occasionally occur.

First Ink Supply reserves the right, where permitted by applicable law, to correct pricing errors, update product information, modify promotions or discontinue products.

A product appearing on the website does not necessarily guarantee that it will remain available at all times.

7. Orders & Transactions

Information displayed on the website is not necessarily a guarantee that an order will be accepted or fulfilled.

Orders may be subject to product availability, payment authorization, shipping restrictions, pricing verification and other applicable conditions.

Your purchase is also subject to our applicable Terms and Conditions, shipping policies and return or refund policies.

If an issue affects an order, customers should contact First Ink Supply as soon as possible so that the matter can be reviewed.

8. Technical Information

Technical information published on our website may include general guidance about inks, printing processes, printer compatibility, media and related products.

Technical information is provided for general informational purposes and should not be treated as a substitute for professional technical advice or official manufacturer instructions.

Before introducing a new ink, chemical, media product or other supply into a production environment, customers should conduct appropriate testing and follow applicable manufacturer instructions.

9. Educational & Blog Content

First Ink Supply may publish articles, guides, tutorials and other educational material relating to printing and printing supplies.

This content is intended for general educational purposes and may not apply to every printer, material, environment or production process.

Customers should independently verify technical information and follow the applicable manufacturer's documentation before implementing a process or recommendation.

For example, our website contains educational material concerning eco-solvent inks, sublimation printing and screen-printing processes.

10. External Websites & Third-Party Links

Our website may contain links to external websites, manufacturers, service providers, social-media platforms or other third-party resources.

These links may be provided for convenience or additional information.

First Ink Supply does not control third-party websites and is not responsible for their content, availability, security, privacy practices or policies.

Visiting an external website is at your own discretion and subject to that website's own terms and policies.

11. Customer Reviews & User-Submitted Content

Customers may have opportunities to submit product reviews, comments or other content.

Reviews represent the opinions of the individual customers who submit them and do not necessarily represent the views of First Ink Supply.

We may moderate or remove content that violates applicable policies, is misleading, abusive, unlawful, irrelevant or otherwise inappropriate.

Product ratings and reviews should be considered one source of information and should not replace independent evaluation of product suitability.

12. Limitation of Liability

To the maximum extent permitted by applicable law, First Ink Supply shall not be responsible for losses, damages or consequences resulting from reliance on information published on this website when such limitation is legally permitted.

This may include, where permitted by applicable law, reliance on product descriptions, technical information, compatibility information, pricing, availability, educational material or external content.

Nothing in this Disclaimer is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Product Testing Matters

Before using a new ink, chemical, media or other printing supply in commercial production, test the product under your actual operating conditions and verify compatibility with your equipment.

13. Changes to This Disclaimer

First Ink Supply may update this Disclaimer from time to time to reflect changes to our website, products, services, business practices or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

We encourage visitors to review this page periodically.

14. Questions About Our Products?

If you are unsure about product compatibility, specifications, application or any other information before placing an order, we encourage you to contact First Ink Supply.

Providing your printer model, ink system, application and product you are considering can help us better understand your question.

Need Product Help?

Contact us before ordering if you are uncertain about compatibility or product specifications.

Ready to Shop?

Browse our printing supply categories and find products for your workflow.

Not Sure Which Product Is Right for You?

Before placing your order, verify compatibility and product specifications. If you need help, contact First Ink Supply and we'll help you find the information you need.

Contact First Ink Supply